How is AXA Becoming a Go-To Place for Talent?

AXA UK and Ireland, under the leadership of CEO Tara Foley, is implementing a four-year strategy aimed at making the company a premier workplace in the industry. This strategy focuses on talent attraction and retention, emphasising diversity, flexibility, and technological integration to meet the evolving needs of their workforce and customers.

Key Elements of the Strategy:

Talent Attraction and Retention:

• Foley aims to attract a broad workforce that reflects the communities AXA serves.
• Focus on forecasting future skill requirements and defining clear career paths.
• Implementation of training programs to develop necessary skills.

Diversity and Inclusion:

• Foley has always been a strong advocate for gender equality and now similarly emphasises age inclusivity.
• AXA UK and Ireland received accreditation from 55/Redefined in July 2023, to help them establish a strong age strategy and develop age-inclusive practices within their organisation.
• Their collaboration with 55/Redefined aims to leverage the skills of the over-50 demographic, recognising their unique workplace needs and promoting intergenerational harmony.

Training and Development:

• Launch of two internal training academies: an underwriting academy for the commercial business and a data and AI academy.
• These academies are designed to enhance skills and promote a strong data culture within the organisation.

Flexible and Diverse Work Environment:

• Emphasis on creating a flexible work environment that accommodates the needs of different generations.
• The goal is to ensure all employees, regardless of age, can work together effectively and find the workplace fulfilling.

Technological Integration:

• Investment in AI and generative AI technologies to enhance service, pricing, and fraud detection.
• Introduction of Secure GPT, AXA’s internal version of ChatGPT, to encourage employees to innovate and explore AI applications.

Read the full, original article from Katie Scott at the Insurance Times